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Employers cannot measure mental-health benefit value with enrollment and claims alone. A defensible scorecard follows the path from awareness to care, outcomes, and financial impact.
UnitedHealth reported $5.48 billion in net income for Q2 2026, and its own reporting credits pricing discipline and market exits, not behavioral health savings. On the earnings call, the company separately admitted behavioral health costs are still elevated and barely denting pressured Medicaid margins.