EHR Downtime Plan for a Small Therapy Practice
An EHR downtime plan gives a small therapy practice a one-page routine for the first hour, temporary notes, client contact, recovery, and testing.
Matthew Sexton, LCSWRead article
practice management
Still neon
16 articles, newest publications first. Browse this subject or search the full archive.
4 articles in the wider archive have updated wording and source notes. The other 164 have not been fact-checked as part of this review. Older topics and links are retained to keep existing articles findable.
Close the Month With a Practice Decision Log
A therapy practice monthly review works best when it ends in writing, not conversation. Set aside about an hour, look at four operating areas, and turn what…
Matthew Sexton, LCSWRead article
Build a Coverage Plan Before You Need Time Off
A therapy practice coverage plan is a short written document that says who handles your clients, your messages, and any urgent situations when you're…
Matthew Sexton, LCSWRead article
Know the Cost of a New Service Before You Announce It
Before you post about a new group, workshop, or specialty service, work out the full therapy practice new service cost: one-time setup, recurring monthly…
Matthew Sexton, LCSWRead article
Turn Repeated Admin Questions Into a Practice Playbook
For one week, write down every administrative question that comes up more than once, in the words people actually use. Sort them into a handful of buckets,…
Matthew Sexton, LCSWRead article
Run the Practice in One Weekly Owner Hour
Block one uninterrupted hour every week for therapy practice weekly operations, and use it for nothing else. Spend the first 10 minutes scanning what…
Matthew Sexton, LCSWRead article
Your Practice Needs a Stop-Doing List Before It Needs Another App
Find duplicate work, unclear approvals, and unused reports before buying another app for a therapy-practice workflow that needs simplification.
Matthew Sexton, LCSWRead article
Build the Referral Handoff Before You Add Another Referral Source
Map a reliable therapy-practice referral handoff before adding another directory, ad, or referral partner to an unclear intake process.
Check Capacity Before You Create More Demand
A practical capacity check for therapy-practice owners who want marketing to match their real openings, administrative time, and response path.
Matthew Sexton, LCSWRead article
The Friday Landing Note for a Small Therapy Practice
A five-field Friday planning routine for therapists who want to leave Monday a clear administrative starting point without rebuilding the week.
Matthew Sexton, LCSWRead article
A 10-Minute Private Practice Weekly Review
In 10 minutes, review sessions, money, deadlines, and capacity, then repair one administrative leak with an owner, date, next action, and stop rule each week.
Matthew Sexton, LCSWRead article
Build Your Therapy Practice SOPs With AI—Then Put a Human in Charge
A practical system for drafting and maintaining intake, cancellation, billing, referral, records, and incident-response SOPs without putting PHI into unapproved AI tools.
Matthew Sexton, LCSWRead article
How to Build a Therapy Website With AI: Tools, Privacy and Accessibility (2026)
A practical starting point for choosing an AI website builder, drafting useful pages, and reviewing privacy, notices, accessibility and search basics for a therapy practice.
AI vs. the Vendor Tax on a Solo Therapy Practice
By my math a solo practice pays $8,000 to $32,000 in year one for a website, marketing, and admin. AI collapses most of that into a few subscriptions, itemized here.
Matthew Sexton, LCSWRead article
How I Use AI to Run My Therapy Practice's Back Office
58% of small businesses used generative AI in 2025, up from 40% a year earlier. Here is how a solo therapist runs the whole business side, website to video, with AI.
Matthew Sexton, LCSWRead article
Private Practice AI Stack for Therapists in 2026
AI monthly use among therapists nearly tripled to 29% in one year (APA, 2025). What the 29% use, what it costs, the compliance gaps, and what the 71% wait for.
Matthew Sexton, LCSWRead article