On Air · MWS Radio · 122 BPM · Track 09d — EAPCheck

EAP gives 6. Insurance gives 52. EAPCheck closes the distance.

MWS — DECK 01
Tempo 122 · 4 / 4 · PATTERN — A
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EAPCheck
In plain English

EAPCheck is Mental Wealth Solutions' engagement infrastructure for Employee Assistance Programs. The average EAP runs 3–6% utilization on a $7.7B market and drops members at session 6 with no path to continued care. EAPCheck instruments the session-6 cliff, routes members into longer-term care, and reports aggregate utilization to the employer without exposing any PHI.

3–6%
Industry EAP utilization
SHRM 2024 Benefits Benchmark
Session 6
The cliff EAPCheck instruments
Standard EAP benefit ceiling
BAA
Executed AWS + Vertex AI
Employer sees aggregate only — never PHI
The problem

Six sessions. Then nothing.

The EAP ends at session 6. Insurance starts at session 1 of a different system. The member is the one who has to find the bridge — and most don't. Utilization stays at 3–6%. The employer pays for an EAP that treats acute episodes and never sees the data.

How it closes the loop

Instrument the cliff.

  • Member-side engagement that surfaces continuation options before session 6.
  • Referral routing into in-network providers, telehealth, and longer-term programs.
  • Employer-facing dashboard with aggregate utilization only — never PHI.
  • Outcome tracking past the EAP window: did the member reach session 12, 24, 52?
Who it's for

Benefits leaders tired of 4% utilization.

Benefits directors. Total rewards leaders. HR business partners at 500+ headcount employers. EAP carriers looking to upgrade their utilization story.

How it deploys

Integrate. Then instrument.

Same five-step path as HealthcareCheck. EAP carrier or self-insured employer signs the BAA. Tenant provisions in 48 hours. Referral integration with the existing EAP vendor goes live within two weeks.

Proof

Aggregate utilization. Zero PHI to the employer.

  • BAA executed.
  • Employer-side dashboard is aggregate-only by architecture.
  • Member identity never leaves the BAA boundary.
  • Patent-pending architecture covers the consent partitioning.

Common questions

  1. 01 Does EAPCheck replace our existing EAP vendor?

    No. EAPCheck sits alongside the EAP and instruments the handoff from session 6 onward.

  2. 02 How do we integrate with our current EAP provider?

    Most deployments use a referral integration. The vendor stays — the bridge gets built.

  3. 03 What is the HIPAA scope?

    BAA executed with MWS Inc. PHI lives in BAA-covered AWS. Employer never receives PHI — only aggregate utilization metrics.

Book a 30-minute fit call.

Tell us your EAP utilization number. We'll show you the bridge.

Book a discovery call → Visit eapcheck.org